Privacy Policy tpower88

1. Introduction

This Privacy Policy is issued by tpower88 ("we", "our platform" or "tpower88") and applies to all users who access and use the website and services provided under the domain tpower88.onl.

By registering an account or using any part of the tpower88 platform, you agree to be bound by the terms in this Privacy Policy. We encourage you to read this document carefully before providing any personal information to us.

2. Information Collected

tpower88 collects various types of information depending on your interaction with our platform. Generally, the information collected can be divided into two main categories:

Information you provide directly:

• Full name as per identity card (MyKad)
• Active email address
• Valid mobile phone number
• Account password (stored in encrypted form)
• Date of birth (for age verification purposes)
• e-wallet account information or payment method used for deposits and withdrawals
• Information you provide to our customer support team

Information collected automatically:

• Your device's IP address
• Device type, operating system and web browser used
• Access log data including dates, times and pages visited
• Cookie data and similar tracking technologies
• Records of game activity, bets and financial transactions in your account

3. Purpose of Data Collection and Processing

Personal information collected by tpower88 is used for legitimate purposes directly related to the provision of our services. These include:

• Creating, verifying and managing your player account
• Processing deposits and withdrawals accurately and securely
• Detecting and preventing fraud, money laundering and suspicious activity
• Meeting legal compliance obligations under the international licensing we adhere to
• Providing effective customer support via live chat and email
• Sending information related to your account such as transaction notifications and security updates
• Improving functionality and user experience on the tpower88 platform
• Complying with requests from legitimate authorities where required by law

We do not process your personal data for any other purpose not stated here without your explicit consent beforehand.

4. Use of Cookies

tpower88 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small data files stored on your device when you visit our website.

The types of cookies we use include:

• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session and session preferences.
• Functional Cookies: Store your preferences such as language and display settings so they do not need to be reset on every visit.
• Analytics Cookies: Used internally to understand platform usage patterns and improve our services.

You can adjust your browser settings to block or delete cookies at any time. However, blocking certain cookies may affect the functionality of some parts of the tpower88 platform.

5. Disclosure to Third Parties

tpower88 does not sell, transfer or disclose your personal information to third parties for marketing purposes. However, in the context of legitimate platform operations, your information may be shared with the following categories of parties:

• Service Providers: Technical partners who help operate our platform, including cloud service providers, payment processors and security solution providers. They are only permitted to use your data for purposes directed by tpower88.
• Regulatory Authorities: Where required by law or a valid court order, we may be required to disclose certain information to relevant enforcement agencies or regulatory bodies.
• Fraud Prevention: Information may be shared with third-party identity verification systems or services for KYC (Know Your Customer) and anti-money laundering (AML) purposes.

6. International Data Transfers

As tpower88 operates under international licensing, your personal data may be stored or processed on servers located outside Malaysia. In such situations, we ensure that such data transfers are carried out with adequate safeguards, including the use of data processing agreements that comply with recognised privacy standards.

Regardless of where data is stored, our commitment to protecting your privacy remains unchanged.

7. Data Retention Period

tpower88 retains your personal information for as long as your account is active or as long as necessary for legal compliance, dispute resolution and enforcement of our agreements.

Once your account is formally closed, your data will be retained for the minimum period required by applicable regulatory and legal requirements before being securely deleted from our systems. Data that is no longer needed will be destroyed or anonymised.

8. Your Rights Regarding Personal Data

As the data owner, you have the following rights regarding the personal information we hold:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Rectification: If any information we hold is inaccurate or out of date, you have the right to request its correction.
• Right of Erasure: In certain circumstances, you may request that we delete your personal data, subject to legitimate data retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain situations.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes.

To exercise any of the above rights, please contact our support team via live chat or email. Your request will be processed within a reasonable timeframe.

9. Data Security

tpower88 takes data security very seriously. We implement various technical and organisational measures to protect your personal information from unauthorised access, use, alteration or disclosure.

The security measures we apply include:

• Data encryption during transmission using SSL/TLS protocols
• Passwords stored in hashed form that cannot be decrypted
• Strict internal access controls — only authorised staff may access player data
• Continuous system monitoring to detect suspicious activity
• Regular security assessments and audits

10. Changes to This Privacy Policy

tpower88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any significant changes will be communicated to you via a notification within the platform or through the email registered to your account.

Continued use of the tpower88 platform after such changes take effect will be considered your acceptance of the updated version of the Privacy Policy. We encourage you to review this page periodically to stay informed.

11. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact the tpower88 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the platform
• Email: [email protected]

Our team is ready to assist in Malay and English. We aim to respond within a reasonable timeframe for every enquiry received.